Pricing

Pricing that scales with the value you get

The model

How the model works

Three honest notes on how you are billed.

1

Workspace subscriptions

A recurring subscription. Each tier raises your member limit and the features you get.

2

Support seats

You pay for a support seat only for the people who can claim support cases — not for every member of the workspace. Each plan includes a baseline of seats; buy more at the per-seat rate for your tier.

3

Extra seats & features

Need more seats or a feature beyond your tier? Add it and pay only for what you use.

Workspace plans

A plan for every team size

Progressive tiers, determined by the number of members in your organization. Each plan includes support seats by default; additional seats are priced separately.

Enterprise

200+ members

BYOC License

Regulated accounts

Free

Up to 3 members

R$ 0 /month

Try the platform with the smallest teams.

  • 1 support seat included
Book a demo

Micro

Up to 5 members

R$ 190 /month

  • 1 support seat included
  • Extra support seat: R$ 70/month
  • Extra team seat: R$ 20/month
Book a demo

Small

Up to 20 members

R$ 490 /month

  • 3 support seats included
  • Extra support seat: R$ 90/month
  • Extra team seat: R$ 25/month
Book a demo

Medium

Up to 50 members

R$ 1,690 /month

  • 5 support seats included
  • Extra support seat: R$ 110/month
  • Extra team seat: R$ 30/month
Book a demo

Large

Up to 200 members

R$ 5,500 /month

  • 10 support seats included
  • Extra support seat: R$ 130/month
  • Extra team seat: R$ 40/month
Book a demo

What's included per plan

Being finalized The table below is illustrative — the final per-plan feature list will be published soon.
Feature Free Micro Small Medium Large Enterprise
Conversations & cases
Support seats included 1 1 3 5 10 Custom
Member professional addresses
Triage agent
Web chat widgets & chat pages
Chat SDK (support inside your app)
Open API & typed SDKs
Authentic export
Encrypted personal conversations (N3)

Want pricing for your team?

Tell us about your organization and we'll help you pick the right plan.

Book a demo